Frequently Asked Questions
Answers to common questions about World Cup Hub.
01 Is World Cup Hub licensed and regulated?
+
Yes. World Cup Hub operates under a licence issued by the Malta Gaming Authority (MGA), which means we adhere to strict regulatory standards for player protection, game fairness, and anti‑money‑laundering practices. You can view our licence details and the regulator’s seal in the footer of the site.
02 What bet markets can I place on World Cup matches?
+
World Cup Hub offers a full range of pre‑match and in‑play markets for every World Cup fixture. You can choose from 1X2, Asian handicaps, over/under totals, correct‑score, both‑teams‑to‑score, half‑time/full‑time, and a variety of player‑specific props such as top scorer, first goalscorer, and bookings. Outright markets – including tournament winner, group winners, and stage‑by‑stage predictions – are also available.
03 What is the minimum deposit and which payment methods are accepted?
+
The minimum deposit at World Cup Hub is €10 (or the equivalent in your currency). We accept Visa and Mastercard, a selection of e‑wallets (Skrill, Neteller, PayPal), prepaid vouchers (Paysafecard), and cryptocurrency deposits (BTC, ETH, USDT). All deposits are instant; card and e‑wallet withdrawals typically complete within 24 hours, while bank transfers take 3‑5 business days.
04 What are the wagering requirements for the welcome bonus?
+
New players receive a 100% match bonus up to €200 on their first deposit. The bonus must be wagered 30 times (deposit + bonus) before any winnings can be withdrawn, and you have 30 days to meet the requirement. Slot games contribute 100% to the wagering; table games and live casino contribute 10%, while video poker and other games contribute 5%.
05 What happens to my bet if a World Cup match is postponed or cancelled?
+
If a match is postponed before kick‑off and not played within the official competition schedule (normally 48 hours for World Cup matches), the market is void and the stake is returned to your account. If a match is abandoned after the start, bets are settled based on the official result declared by FIFA or the competition authority; if no result is given, the market may be treated as void depending on the governing rules.
06 How do I verify my account and what documents are required?
+
To verify your World Cup Hub account, log in and go to “My Account → Verification.” You’ll need to upload a clear photo of a government‑issued ID (passport, driver’s licence) and a recent proof of address (utility bill, bank statement dated within three months). Our compliance team usually reviews the documents within 24‑48 hours; once approved, you can deposit, withdraw, and access higher limits.